Shipping policy

Shipping Policy

Last updated: 15 June 2026

1. Order Processing All orders are processed within 3–5 business days of receipt and payment confirmation. Orders are not processed or dispatched on weekends or UK public holidays. During busy periods, processing times may be slightly longer — we will always endeavour to keep you informed.

2. Shipping Rates Shipping costs are calculated at checkout based on your delivery location and chosen shipping method. All applicable charges will be displayed before you complete your purchase.

3. Delivery Estimates Once dispatched, estimated delivery times are as follows:

  • UK: 2–5 business days
  • Europe: 5–10 business days
  • Rest of World: 7–21 business days

Please note that delivery times are estimates only and are not guaranteed. Delays may occur due to customs clearance, carrier delays, or other factors outside of our control.

4. Club Orders Club orders are manufactured to order and as such are subject to an extended lead time. Please allow 8–12 weeks from the date payment is received for your club order to be produced and delivered. You will be notified once your order has been dispatched.

As club orders are custom-made specifically for your requirements, they are non-returnable and non-refundable, except in the event of a manufacturing fault. If you believe your order has been affected by a manufacturing fault, please contact us within 14 days of receipt with photographic evidence and we will work to resolve the matter promptly.

5. International Orders & Customs For orders shipped outside of the UK, you may be subject to import duties, taxes, and customs fees upon arrival in your country. These charges are the responsibility of the customer and are not included in our product or shipping prices. We recommend checking your local customs regulations before placing an order.

6. Order Tracking Where available, a tracking number will be provided once your order has been dispatched. Please allow up to 24 hours for tracking information to update.

7. Risk of Loss Once your order has been transferred to our carrier, title and risk of loss passes to you as the customer. Please refer to our Terms of Service for further details.

8. Incorrect Address Please ensure your delivery address is accurate at the time of ordering. Meli Leotards cannot be held responsible for orders lost or delayed due to an incorrect address being provided.

9. Contact If you have any questions about your shipment, please contact us via email on: hello@melileotards.co.uk